Privacy Policy
At Paper Wings, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Last Updated: January 2026
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, billing and shipping addresses
- Payment Information: Credit card details, billing information (processed securely through our payment gateway)
- Account Information: Username, password, and preferences
- Order Information: Purchase history, order details, and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, account, and our services
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Detect and prevent fraud and abuse
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and authentication
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Your Rights (New Zealand Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent for marketing communications
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than New Zealand. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: [Your Privacy Email]
- Phone: [Your Privacy Phone]
- Address: [Your Business Address in New Zealand]
We are committed to resolving any privacy concerns you may have.